Luther
Luther — Mikhail Dubrovskii IE · Last updated: 14 September 2026
You can erase your Luther account and everything in it at any time, or remove single pieces of it and keep the account. Both are described below.
You do not have to erase everything to remove something. Inside the app you can delete these on their own:
The item disappears from the app at once and cannot be restored from it. Within two days it is erased from our database for good, and the nightly backups that still hold a copy rotate out within a week after that.
Send an email from the address your account is registered to, so we can tell it is really you. Put “Delete my data” in the subject, and say whether you want the whole account gone or only part of it.
deeptalk.support.help@gmail.com
We complete deletion within 30 days of receiving the request, usually the same day, and reply to confirm when it is done.
| Deleted permanently | Kept |
|---|---|
| Your email address and account identifiers · profile (name, age range, gender, intake note) · all conversations with the AI and voice transcripts · photos you sent · psychological test answers and results · mood check-ins · diary entries · exercise and programme progress · achievements · what Luther remembers about you, including its earlier versions · notification token | Anonymised transaction records — the fact that a payment happened, kept for accounting. They carry no name, email or account identifier and cannot be traced back to you. |
Deletion is immediate and cannot be undone. There is no grace period and no backup copy we restore from. If you sign up again later with the same email address, you get a brand-new empty account — the old history does not return.
Deleting the account does not cancel a paid subscription — Google Play manages that separately. Cancel it in Google Play → Subscriptions before deleting, otherwise billing continues.